What is moissanite?

Moissanite is a lab created gemstone known for its fire and brilliance. It is a popular choice for fine jewelry because it sparkles beautifully and is made to be worn every day.

What are your pieces made of?

Every piece in our store is moissanite set in 925 sterling silver plated with platinum. The product page for each piece lists its stone size, carat weight and clarity.

Does my piece come with a certificate?

Most pieces include an official certificate of moissanite authenticity. Each product page states plainly whether a certificate is included with that piece.

How long does delivery take?

Shipping is free on every order. Delivery to Canada takes 4 to 8 business days, and duties are prepaid, so there is nothing extra to pay when your parcel arrives. On a first order with a new design, branded packaging production can add 3 to 5 business days before dispatch.

How do ring sizes work?

Most of our rings are adjustable open designs that fit a range of ring sizes comfortably. A small number of band styles come in sizes 6, 7 and 8, and the product page always says which fit that piece has.

What if something is not right with my order?

Our Returns and Refunds page explains returns and refunds in full. You can also reach us any time at info@juposh.com and we will sort it out with you.

How do I care for my jewelry?

Sterling silver can tarnish over time, and a quick polish with a soft cloth brings back the shine. Keep your piece dry and store it in its box when you are not wearing it.